Conchita Lopez was recommended to me by a family member who had worked with Conchita as her agent on the sale of her home, and I am happy she did! I met with Conchita and she explained the process of a short sale on my condo, she told me how she would work with bank and the buyer's agent to negotiate the best deal possible. She returned my calls promptly and kept me updated when she showed my condo to various potential buyers. When I received an a legitimate offer, she assured me she was working with the bank to do everything possible to accept the offer. Conchita walked me thru the process as we were on a time schedule to close on a specific date, everything had to be paid off, including any late fees on HOA, the final walk thru had to be approved by the buyer or the contract would be canceled by the bank. Thankfully, Conchita called me everyday in the final weeks to keep me updated on how the sale was going and if there were any glitches we needed to take care of by the final day. She was kind enough to call a trash hauler to clear my garage of some items I had forgotten on the day of the final walk-thru. Buying or selling a home is very stressful time and I'm grateful that I had Conchita Lopez representing me with her knowledge and expertise in short-sales, I can assure you, she kept my stress level at an minimum! Thank you.